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* Feel Better * Be Better * Do Better *
* Muscle Management * Wellbeing * Training *

Frequently Asked Questions & Information

 

Introduction

Message from the Managing Director

One of the many strength of Healing For Success is the commitment of our staff to delivery quality, holistic service to our clients.

We are proud to offer a professional and supportive environment to our clients in order that they reach their wellbeing goals.  Our resources are maintained at a high standard to ensure that our clients are equipped with the necessary tools to achieve their wellbeing goals.

Our Therapists are industry professionals and experts in their field with extensive experience.  Their technical knowledge and skill set of the holistic healing modalities offered to our clients makes it easy for our clients to relax into their wellbeing session and allow healing to occur.

To support our management systems and ensure that our clients consistently achieve high quality outcomes, we have developed a number of policies and procedures that explain our obligations and expectations.  This Induction Information contains a selection of those policies and procedures that will assist our clients as they prepared to undertake our holistic treatment programs. Please refer the full information regard our Company Policies & Procedures below.

I trust that the information contained is beneficial and extend my personal appreciation, as well as that of our highly specialised team, to you for choosing Healing For Success to assist you in reaching your wellbeing goals.  We look forward to your productive feedback to ensure that our services meet your expectations.

 

Craig Tyson

Managing Director

  

Registration         

Tyson Titanium Trust trading as Healing For Success ABN 97 671 268 218 is a holistic therapy business owned by Tyson Titanium Pty Ltd ACN 167 624 624, a, Australian family owned company.  As a holistic therapy business we comply with all relevant legislative and other requirements of the therapeutic industry. 

All qualifications held by our industry professionals are nationally and/or internationally recognised and qualify for professional indemnity insurance as per industry standards.

 

About Our Organisation

Healing For Success gained its initial registration in 2011, after changing its earlier trading name from Everyday Therapies.  The business later transferred from sole trader to ownership under our parent company Tyson Titanium Pty Ltd.  The business previously operated as a home-based business and has continued to expand to the point of working from retail business premises located in Strathpine, to most recently working out of Your Allied Health Centre, Albany Creek.  Our caring and compassionate approach to client wellbeing has enabled us to not only meet industry requirements but also exceed client expectations.

We offer in-clinic Wellbeing Sessions together with mobile Sessions for existing clients.  Other services offered at various times also include workshops and retreats.  Our specialised Therapist is an expert in her field and she is dedicated to keeping her core skill set up to date with the most recent continued professional development training and research in our industry.

 

Services

Healing For Success offers specialised healing modalities that offer a truly holistic approach to the client’s wellbeing.  Qualifications held by our expert Therapists, are Nationally and/or Internationally recognised and meet industry requirements.

Services are offered as:-

 

Mobile Service

Relief Sessions offered as a mobile service attract a fixed call-out fee of $45 in addition to the cost of the Relief Session.  Speak with our Therapist directly to secure your booking.  

 

Organisational Structure

The following chart outlines the organisational structure of Tyson Titanium Pty Ltd and  Tyson Titanium Trust trading as Healing For Success including the communication channels to ensure that the decisions of senior management are informed by all staff in the organisation. 


Emergency Procedures
 

Healing For Success is located within Your Allied Health Centre at Woolworths Marketplace, Old Northern Rd, Albany Creek QLD 4035.  Your Allied Health Centre is located opposite the last Woolworths checkout.

In the event of fire or emergency, all staff and clients inside our clinic space, are to exit their premises by turning right into the corridor and proceed to the Fire Exit door at the left hand corner and gather at the Emergency evacuation checkpoint in the park area behind the shopping centre.

First Aid kit is located within the staff kitchen area.

Fire Extinguisher is located within the staff kitchen area.

Emergency evacuation plan, showing Emergency checkpoint location, is located on the wall in the staff kitchen area.  All staff are to be familiar with the emergency evacuation plan.

 

Legislative Requirements

National Code of Conduct For Health Care Workers (QLD)

Healing For Success operates under the National Code of Conduct For Health Care Workers (Queensland). Copies of The Code are available upon request.  For further information, please refer to https://www.aasw.asn.au/document/item/8247.

Work Health and Safety

Healing For Success is committed to ensuring the health and safety of its staff and clients at all times.  The following procedures and standards are observed by Healing For Success:-

All staff will participate in an induction at the commencement of their employment which will outline the specific work health and safety requirements.

Working with Persons under 18 Years of Age

All of Healing For Success’s staff have been issued with a Positive Notice “Blue Card” from the Commission for Children and Young people.

 

 

Tyson Titanium Trust
ABN 97 671 268 218
trading as

*Healing For Success*
*Healing For Success Wellbeing Centre*
*Empowering Women For Success*
*Titanium Consultancy*
*Specialist Makeup Design*

Policies & Disclaimer
Terms & Conditions

Introduction

Tyson Titanium Trust regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Tyson Titanium Trust users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Natarsha Tyson at 07 3142 4858.

Collection of Information

In order to use the Tyson Titanium Trust online payment service, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Tyson Titanium Trust is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website or online payment service.

Use of Collection Information

Any details collected from Tyson Titanium Trust customers is required in order to provide you with our online payment service, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our online payment service, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security of our online payment service, you can email us at enquiries@healingforsuccess.com.au.

Access to Collected Information

If your Personally Identifiable Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at enquiries@healingforsuccess.com.au.

Orders

If you purchase a product or service from us, we may request certain Personally Identifiable Information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Tyson Titanium Trust uses Personally Identifiable Information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at enquiries@healingforsuccess.com.au. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Tyson Titanium Trust may at its discretion use other third parties to provide essential services on our site or for our business processes such as our online booking system, newsletter and phone contact lists etc. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your Personally Identifiable Information for any other purpose. Tyson Titanium Trust does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Tyson Titanium Trust website, or social media, to external entities are not covered within this policy.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Security Policy

Tyson Titanium Trust uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

Tyson Titanium Trust also utilises secure Square Card Reader and Payment app for Visa debit/credit card payments at the time of service.  

Payment Policy

Payment is required in full at the time of service.  We do not offer any form of service on a credit type basis. Credit card payment facilities are available for your convenience. No cash is kept on the premises, if paying by cash please ensure correct amount as no change can be given. 

Discount Policy

We do not offer discounts for our services unless otherwise advertised in our promotional material, newsletters or social media portals.  Discount offers are for a limited time only, the expiration of such offers are shown on the advertisement.  Extensions and rain-checks do not apply.  All Policies and Terms & Conditions shown on this page apply to any discounted item or service.

Quotes and Special Offer Policy

Quotes and/or special offers whether written, verbal or otherwise conveyed, will expire within 30 days of the quote being provided unless stated otherwise in writing.

Cancellation Policy

If for any reason you are not able to attend your appointment, we ask that you notify us at your earliest convenience to reschedule your appointment.  Should you cancel your Session less than 24 hours prior to, or fail to show for your booking, you will be charged 50% of the Session fee. 

Discontinuation of Service

We reserve the right to discontinue our service for any reason, including but not limited to: -

*Non-payment of our fees

*Inappropriate or threatening behaviour

*Any other reason at our discretion

Gift Vouchers

*Are valid until the expiry date specified and cannot be redeemed, extended or replaced after this date.

*Healing For Success is not responsible for lost / stolen vouchers, and is not responsible for replacing a voucher that has been lost / stolen.

*Are non-refundable and cannot be exchanged for cash.

*Are not valid with any other offer and / or special at Healing For Success.

*Are valid only up to the value of the Voucher, therefore additional charges may apply for services rendered.  

*Any credit amount remaining on a Gift Voucher can be used towards further services.  Credits are not transferrable to cash.

*Must be used by one person in one visit.

*Standard Cancellation fees apply for no-shows or cancellations within 24 hours. 

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase or have any questions about our Terms & Conditions, please email us at enquiries@healingforsuccess.com.au with full details so that we can resolve any problems.

EMM-Tech Short Course fees and non-refundable deposit policy is set by Emmett Technique HQ and is strictly adhered to by our Authorised EMM-Tech Tutor.

Disclaimer

The information contained in our clinic environment, website or business social media portals is for informational and/or educational purposes only and represents personal experiences and opinions of our representatives and/or staff. We are not aware of any adverse side effects from the various techniques, but we cannot guarantee that there will be no adverse effects. While you are free to use and share the material presented here, we deny any liability caused by third party miscommunication or third party incorrectly conveying or misusing the techniques in any way.

Before following or adopting any treatment or any opinion expressed in this website, within the clinic environment or via our social media portals, you agree that you will first discuss the treatment or opinion with an appropriate therapist or trainer and that you will follow all directions precisely and heed all warnings and cautionary information.

Our Therapist: 

*Is not a psychologist, a dietitian, welfare officer or a counsellor and has no licensing or formal training in these fields.

*Is an Muscle Management & Wellbeing Specialists - the titles that we use are nationally and/or internationally recognised and accepted titles for qualified therapists of the modalities that we specialise in.  Our mission is to bring personal development, relaxation and therapeutic modalities to the attention of others together with providing skills, increasing awareness and encouraging others in their wellbeing journey.

*Cannot and will not take responsibility for what you do with these techniques outside of our clinic or workshop environments.

*Reserves the right to discontinue any immediate or future services to you as a result of inappropriate or threatening behaviour by you, repeated cancellations or non-payment of products and services or any other reason at our discretion.

You agree to:

*Pay for our products and services at the time they are provided, or in advance.

*Use your Wellbeing Sessions purely for Therapeutic purposes and our Workshops for personal development.

*Take complete responsibility for your own emotional and/or physical wellbeing.

*Keep your Therapist advised of changes in your pain levels, medical status, emotional issues (eg relationships, trauma past & present) etc so that our staff can adjust your treatment plan and/or personal development program as required for a greater outcome.

*To be honest and respectful in our dealings and communication.

*Use these techniques under the supervision of our qualified therapist, instructor or other qualified person.

*Don’t use these techniques to try to solve a problem where your common sense would tell you it is not appropriate

By completing your details and signing our Client History and Consent Form indicates your agreement to the above Company Policy and Terms & Conditions.

2016HealingForSuccessClientHistoryandConsentForm.pdf


Information About Private Health Insurance Rebates

Specialised Modalities offered at Healing For Success are not currently covered by Private Medical Insurance as determined by the Australian Federal Government.

Client History & Consent Form

Client history and consent is required prior to treatment being provided. This form can be completed during your first Wellbeing Session or you can download and complete the Client History & Consent Form prior to your first Wellbeing Session 2016HealingForSuccessClientHistoryandConsentForm.pdf .

Are you a Psychologist?

No, I have no training in Counselling or Psychology.

What is Energy Psychology? 

Energy Psychology, as described by the international Association For Comprehensive Energy Psychology is as follows:-

Energy psychology (EP) is a collection of mind-body approaches for understanding and improving human functioning. EP focuses on the relationship between thoughts, emotions, sensations, and behaviors, and known bioenergy systems (such as meridians and the biofield). These systems and processes exist, and interact, within individuals and between people. They are also influenced by cultural and environmental factors.
 
Within an EP framework, emotional and physical issues are seen, and treated, as bio-energetic patterns within a mind-body-energy system. The mind and body are thought to be interwoven and interactive within this mind-body-energy system, which involves complex communication involving neurobiological processes, innate electrophysiology, psychoneuroimmunology (PNI), consciousness, and cognitive-behavioral-emotional patterns.
 
The use of EP has resulted in the development of associated methods and models to treat psychological and emotional problems, facilitate health and wellbeing, and improve human performance. These models and methods are usually used within an integrative or holistic approach to practices such as psychotherapy, counseling, coaching, integrative medicine, and other healing modalities.

Applications of Energy Psychology

EP applications incorporate natural energetic components into the treatment process that include, but are not limited to, meridians, chakras, biofields, and bio-electrical and electromagnetic activity of the body, the nervous system and the heart. EP practitioners often combine cognitive and physical interventions with activation of one or more of the human bio-energy systems. Some practitioners focus on the way in which thought and intention are expressed in the bioenergy system, and explore the therapeutic value of precise use of language and congruent intention. EP approaches adapt and integrate easily into most psychotherapy models, healthcare orientations, and models of performance enhancement. EP approaches are often exceedingly rapid, have little to no adverse effects, are usually experienced as self-empowering by clients and patients, and are easily amenable to self-help protocols.
 
In the clinical world, EP models have been beneficially applied to assessment and treatment of trauma, anxiety, depression, pain, stress, psychophysiological issues, and self-sabotaging behaviors by a broad range of healthcare providers, to regulate affect and promote emotional and physical health. Treatment results have been shown to be enduring and relatively rapid. There are currently over 60 research studies, including multiple Randomized Controlled Trials (RCT) published in professional and refereed journals, confirming the treatment value of EP. Taken as a body of knowledge, these findings suggest that EP meets the criteria for evidenced-based treatment.
 
In the coaching and performance world, EP models have been beneficially applied in many areas of performance enhancement including sports, education, business, and lifestyle issues related to weight management, relationships, and finance.

The Growth of EP: Integrating EP into Multiple Areas of Application

Historically, EP methods integrate concepts and techniques from related fields, including acupuncture meridian theory, neuroscience, physics/quantum mechanics, biology, medicine, chiropractic, and psychology to facilitate change. Since the 1970s, these methods have been further developed, refined, and supported via clinical experience and research across multiple areas of application. For example, EP methods have been beneficially integrated into the psychotherapy process, nursing, medicine, coaching, athletics, and education. 

 

What qualifications do you hold?

Our Therapist regularly attends Continuing Professional Development to remain up to date with industry standards and new developments.

 

What Memberships do you hold?

  • IICT - professional membership
  • MMA - professional membership
  • Emmett Technique HQ - membership
  • AJ Gallagher - Public liability insurance

 

What to expect during a Wellbeing Session

During, or prior to, your initial Session you will be required to complete a Client History Form (which can be downloaded from this page, above). We will discuss what issues have caused you to seek treatment with us. Various physical testing will occur, if required and depending on the type of Session/Service you are receiving. Your written consent to treatment will be obtained prior to any treatment being provided. Throughout your initial and follow-up sessions there will be discussion, assessment, analysing, treatment and review which happens continuously by your Wellbeing Specialist for the duration of your session.

Why is discussion important during a Session?

Discussion, whether specific or general in nature, allows your Specialised Therapist to recognise different stressors or experiences that may act as a trigger to your symptoms (physical, emotional, behavioural etc). Most of these triggers are subtle in nature and quite often hidden on a deeper subconscious level, much like the body's automatic program.  With the information gained by your Specialised Therapist during these conversations, she is able to monitor and assess any shifts in physical or emotional symptoms; test, adjust and apply the modality best suited to create the shifts required for you to reach your wellbeing goals - much like hitting the 'reset' button on a faulty program, only this time it's with your body. The discussion aspect is a vital part of your Session and forms part of overall wholistic procedure of all of our Sessions.  

EMM-Tech Short Course

Our Wellbeing Specialist & Muscle Manager is an Advanced Practitioner of Emmett Technique and has received further training and is authorised to conduct EMM-Tech Short Courses.  All course fees and the non-refundable deposit policy is set by Emmett Technique HQ and no discount or refund can be applied in the event of cancellation by either party.  In the event that circumstances outside of our control results in the scheduled EMM-Tech Short Course being rescheduled to a later date/time your non-refundable deposit may be applied to the next available scheduled course.